Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the HomeGutter Pro website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

2. Description of Services

HomeGutter Pro provides professional gutter installation, replacement, repair, cleaning, and maintenance services for residential and commercial properties nationwide. Our services include:

• Gutter system replacement and installation
• Gutter repair and maintenance
• Gutter cleaning services
• Gutter guard installation
• Emergency gutter services
• Free estimates and consultations

3. Service Agreement

Estimates and Quotes

All estimates and quotes provided are valid for 30 days unless otherwise specified. Estimates are based on the information provided and site conditions at the time of inspection. Final pricing may vary based on actual conditions encountered during service.

Service Scheduling

Service appointments are scheduled based on availability and weather conditions. We will make every effort to accommodate your preferred schedule but cannot guarantee specific dates or times.

Access to Property

Customers must provide reasonable access to the property for service delivery. This includes ensuring clear access to work areas and removing any obstacles that may impede service.

4. Payment Terms

Pricing and Fees

All prices are subject to change without notice. Payment terms will be specified in your service agreement. We accept various payment methods including cash, check, and major credit cards.

Payment Schedule

Payment terms vary by project size:

• Small repairs: Payment due upon completion
• Large installations: Deposit required, balance due upon completion
• Emergency services: Payment due upon completion

Late Payments

Late payment charges may apply to overdue accounts. We reserve the right to suspend services for accounts with outstanding balances.

5. Warranties and Guarantees

Workmanship Warranty

We provide a comprehensive warranty on all workmanship. Warranty periods vary by service type:

• Gutter installation: Lifetime warranty on materials, 10 years on workmanship
• Gutter repairs: 2-year warranty on workmanship
• Gutter cleaning: 30-day satisfaction guarantee
• Gutter guards: Manufacturer warranty applies, 5 years on installation

Material Warranties

Material warranties are provided by manufacturers and may vary. We will assist in warranty claims for defective materials.

Warranty Limitations

Warranties do not cover damage caused by:

• Normal wear and tear
• Acts of nature (storms, hail, ice, etc.)
• Damage by third parties
• Lack of proper maintenance
• Modifications by others

6. Limitation of Liability

HomeGutter Pro's liability is limited to the cost of services provided. We are not liable for:

• Indirect, incidental, or consequential damages
• Damage to landscaping or property not directly related to our work
• Delays due to weather, material availability, or circumstances beyond our control
• Pre-existing conditions or damage not caused by our services

In no event shall our total liability exceed the amount paid for services.

7. Insurance and Licensing

HomeGutter Pro maintains appropriate licensing and insurance coverage including:

• General liability insurance
• Workers' compensation insurance
• Licensing as required by state and local authorities
• Bonding where required

Proof of insurance and licensing is available upon request.

8. Cancellation Policy

Customer Cancellation

Customers may cancel services with 24-hour notice. Cancellation fees may apply for custom orders or materials already purchased.

Weather Cancellation

Services may be cancelled or rescheduled due to inclement weather. No cancellation fees apply for weather-related cancellations.

Company Cancellation

We reserve the right to cancel services for safety reasons, non-payment, or breach of these Terms.

9. Safety and Compliance

We are committed to maintaining the highest safety standards:

• All work is performed in accordance with industry standards and local codes
• Our technicians are trained in safety procedures
• We use appropriate safety equipment and follow OSHA guidelines
• Customers must ensure pets and children are kept away from work areas

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of HomeGutter Pro and is protected by copyright and trademark laws. You may not use our intellectual property without written permission.

11. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.

12. Dispute Resolution

Customer Complaints

We are committed to customer satisfaction. If you have concerns about our services, please contact us immediately. We will work to resolve issues promptly and fairly.

Mediation and Arbitration

Any disputes that cannot be resolved through direct communication may be subject to mediation or arbitration in accordance with applicable state laws.

13. Force Majeure

We are not liable for delays or inability to perform services due to circumstances beyond our control, including but not limited to:

• Natural disasters and severe weather
• Government actions or regulations
• Labor disputes or material shortages
• Acts of terrorism or civil unrest
• Pandemics or health emergencies

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.

15. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after changes constitutes acceptance of the modified Terms.

16. Governing Law

These Terms are governed by the laws of the state where services are provided. Any legal proceedings must be brought in the appropriate courts of that jurisdiction.

17. Contact Information

For questions about these Terms of Service or our services, please contact us:

18. Acknowledgment

By using our services or website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.